Privacy Policy

1. Introduction & Entity Information

Welcome to Shineweb Tech Education Private Limited (“Shineweb”, “Company”, “we”, “us”, or “our”). We are a private limited company incorporated under the Companies Act, 2013, with Corporate Identity Number (CIN) U85500RJ2026PTC113095, having our registered headquarters located in Kota, Rajasthan 324005, India.

Shineweb operates the official website https://shinewebtech.online, and delivers professional educational courses, skill certification programs, corporate training, computer lab infrastructure consulting, and student placement assistance.

We are dedicated to safeguarding the privacy, confidentiality, and integrity of your personal information. This Privacy Policy sets forth our policies and practices regarding the collection, receipt, possession, storage, dealing, handling, transfer, and disclosure of personal information and sensitive personal data.

2. Statutory Compliance Framework

This Privacy Policy is published in strict compliance with and governed by applicable Indian legal statutes, including:

• The Information Technology Act, 2000 (IT Act) and its amendments;
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules);
• The Digital Personal Data Protection Act, 2023 (DPDP Act); and
• The Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR) issued by the Telecom Regulatory Authority of India (TRAI).

3. Information We Collect

We collect information you provide directly to us when interacting with our portal, submitting inquiries, enrolling in programs, or requesting counseling. This includes:

• Personal Identification Data: Full name, date of birth, gender, and photograph (for student ID and certification records);
• Contact Information: Valid mobile phone number, email address, postal address, city, state, and PIN code;
• Educational & Professional Background: Academic qualifications, degree/diploma details, college/school name, year of graduation, resume or curriculum vitae (for career and placement tracks);
• Course & Inquiry Details: Specific technology programs, career goals, questions, or corporate training requirements submitted via our web forms;
• Transaction Information: Billing records, payment reference IDs, fee installment receipts (we do not store credit card or debit card numbers; all payments are processed through RBI-authorized payment gateways);
• Technical & Usage Metadata: IP address, browser type, operating system, device identifiers, referring URLs, and interaction timestamps collected automatically via server logs and cookies.

4. Purpose of Information Processing

Shineweb uses the collected data solely for legitimate educational, operational, and institutional purposes, including:

• Processing course admissions, registration, batch scheduling, and student onboarding;
• Delivering live instruction, classroom lab access, educational materials, and course completion certificates;
• Providing personalized career counselling, resume reviews, mock interviews, and placement connection with hiring partners;
• Facilitating franchise inquiries, corporate training proposals, and institutional lab setups;
• Sending transactional notices, payment reminders, authentication codes (OTPs), and administrative updates;
• Responding promptly to user queries submitted through our contact and inquiry forms;
• Complying with statutory audits, regulatory inspections, and legal obligations under Indian law.

5. Non-Disclosure & Zero Selling of Data

Your information is disclosed strictly on a need-to-know basis to:

• Authorized internal faculty, academic coordinators, and placement officers for educational delivery;
• Government regulatory authorities or law enforcement agencies when mandated by a court order, summons, or statutory requirement under Indian law;
• Vetted enterprise infrastructure partners (such as cloud hosting, messaging gateways, and payment processors) who operate under strict non-disclosure, confidentiality, and data security agreements.

6. Data Security Practices

In compliance with Rule 8 of the Information Technology (SPDI) Rules, 2011, Shineweb has implemented comprehensive managerial, operational, technical, and physical security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction:

• All data transmissions across our website are secured via industry-standard 256-bit Secure Sockets Layer (SSL / TLS) encryption;
• Server infrastructure is protected with multi-layered firewalls, access logging, and endpoint protection;
• Employee and contractor access to student databases is restricted through strict role-based access control (RBAC) and multi-factor authentication;
• Regular security audits and vulnerability assessments are conducted to ensure ongoing resilience.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the educational purposes for which it was gathered, or as required by applicable statutory record-keeping regulations in India (e.g., maintaining academic certification records and financial audit trails for the period prescribed under the Companies Act and tax statutes). When data is no longer required, it is securely deleted or anonymized.

8. Your Rights as a Data Principal

Under Indian data protection frameworks, you have the following rights regarding your personal information:

• Right to Access: You may request a summary of the personal information we maintain concerning you;
• Right to Correction & Updation: You have the right to request correction of inaccurate, misleading, or outdated personal data;
• Right to Erasure: You may request deletion of your personal data, subject to statutory obligations that require retention;
• Right to Withdraw Consent: You may withdraw your consent for communications or data processing at any time without retroactive penalty.

To exercise any of these rights, please write to our Grievance Officer using the contact details provided in Section 10 below.

9. Cookies and Web Analytics

Our website uses basic session cookies and functional analytics to enhance website responsiveness, remember user preferences, and measure aggregate visitor counts. You can manage or disable cookies via your internet browser settings. Disabling cookies will not hinder your ability to browse our program details or submit inquiries.

10. Grievance Redressal Officer

In accordance with Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, the details of the designated Grievance Officer for Shineweb Tech Education Private Limited are as follows:

We will acknowledge any privacy grievance within forty-eight (48) hours and resolve legitimate complaints within thirty (30) days from the date of receipt.

11. Policy Modifications

Shineweb Tech Education Private Limited reserves the right to revise or update this Privacy Policy from time to time to reflect evolving statutory mandates, technical enhancements, or changes in operational practices. When updates are published, the revised policy will appear with an updated “Last Updated” date at the top of this page. We encourage you to review this policy periodically.